Return & Refund Policy
Last Updated: [Date]
1. Returns Eligibility
We accept returns within 30 days of delivery for:
- Unused, unworn items with original tags
- Defective or damaged products (report within 7 days)
Final sale items (marked “non-returnable”) are excluded.
2. Return Process
Step 1: Initiate your return at appamankids.com/returns
Step 2: Pack items securely in original packaging
Step 3: Attach the prepaid return label (U.S.) or self-ship (international)
Step 4: Drop off at designated carrier location
3. Refund Details
- Processing time: 5-10 business days after we receive your return
- Refund method: Original payment form
- Shipping costs: Non-refundable (except for defective items)
4. Exchanges
We currently offer exchanges by:
- Returning the original item
- Placing a new order at appamankids.com
5. International Returns
- Customers bear return shipping costs
- Refunds exclude original shipping/duties
- Use trackable mail (we’re not liable for lost returns)
6. Damaged/Defective Items
Contact us immediately at appamankids.com/contact with:
- Order number
- Photos of damage
- Product details
7. Return Exceptions
Cannot accept returns for:
- Swimwear (hygiene reasons)
- Personalized items
- Final sale merchandise
8. Store Credit Option
Prefer store credit? Select this option during return processing for:
- Instant credit issuance upon return approval
- No deductions for original shipping
9. Holiday Policy
Extended return window for gifts purchased:
- November 1 – December 24: Eligible until January 15
10. Questions?
Visit our FAQ at appamankids.com/help or use the contact form.